Chez Emily Terms and Conditions

Chez Emily and the website is owned by Chez Emily Ltd, Coolquay, the Ward, Co.Dublin. D11 RC43 registered  in Ireland No. 470395

There is no minimum or maximum order. Any single product ordered from the online shop is prepared for despatch and, therefore, subject to a delivery charge.


In principal delivery will be within 5 working days. In busy seasonal periods, delivery can take up to 7 working days for all goods to be delivered. Alternatively, if a product is out of stock, we will contact you by phone or email and ask your permission to substitute the product with a product of equal or greater value.

For delivery to countries not available, please contact us by email for exact delivery times and charges.

We can take no responsibility if the courier is unable to deliver goods. A card will be left for you or the recipient of the parcel to collect the goods in the depot. To avoid this, please give a work address for delivery of the goods. We can take no liability for incorrect or incomplete delivery info.

It is the sole responsibility of the purchaser to check with his local customs and excise regulations.


Once an order is put through and paid for, cancellation can’t be done anymore as some times orders are shipped within hours of receiving the order.


If the order does not reach you in a satisfactory condition, please email a picture of the damaged goods, together with an explanation of why you are unhappy, to within 24 hours; this will assist us to respond to you quickly with a solution, e.g. replacement or refund.

Unfortunately, we can’t refund any delivery charges incurred in sending the item to you or your costs in returning the product to us.

Price – Payment

Goods are only prepared for dispatch after payment has been received and cleared in full. All unpaid goods stay the property of until payment has been received in full.

We can change price and availability without any notice to our customers.

All products include tax. There is a minimum order value of €15 for all online orders.


We are committed to protecting your privacy. We use the info you give us solely to process your order.

We will need from you; your name – email address – telephone number.
From recipient; name – address for delivery – tel. number for speedy delivery by courier.
We may email you to inform you about special offers. Please email us to opt-out of this service.

We will not trade, sell, or rent any info with anybody.

By using this website, you consent to all terms and conditions.